- Have Public Grievance Commission of NCT Delhi implemented Section 4 of RTI Act?
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Yes |
- When was PGC Computerisation approved?
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16/9/04 |
- Have PGC completely computerised?
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NO |
- What is the amount spend by PGC on Computerisation?
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1,47,28336 |
- What was the annual budget allocated by Govt NCT Delhi for PGC for year 06-07?
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1,19,00,000/- |
- Please provide detail of Plan funds spend on various members of the commission for the year 2006 and 2007 in terms of Salary, Perks, staffs, Travel, Communications, meeting and miscellaneous etc.
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2006 = Rs. 17,23,175
2007 = Rs. 15,93,558 |
- Please provide detail of NON PLAN Funds spend on various members of the commission for the year 2006 and 2007 in terms of Salary, Perks, staffs, Travel, Communications, meeting and miscellaneous etc.
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NIL |
- Have PGC provided Mobile phones to any PGC Members/staffs? If so please provide the list of the same through website.
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No |
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Please provide monthly usage summary and amount spend by users against each mobile phones.
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In view of 8 above |
- Have PGC provided any official cars to any PGC members or staffs? If so please provide the details of the vehicles and monthly expenses and monthly km usage by each car and users details.
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|
- Have PGC ensured that the official vehicle allotted are not misused, if so what measures are taken in this regard?
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In view of above |
- Please provide the total number of grievance received by PGC for the year 2006 and 2007?
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2045 in 2006
4015 in 2007 |
- Against which department the maximum number of complaints received ?
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MCD |
- How many complaints PGC received against RCS office in the year 2006 and 2007.
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2006 = 73
2007 = 100 |
- How many complaints have been closed for the year 2007? If the complaints have been closed, please provide its status through PGC website and final order for public and respective complainant.
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3521, no website update due to short of manpower (39 staffs as per rti manual, but Not a single person to UPDATE the Wesbiste ??) |
- If the same cannot be provide through website, please provide reasons for the same.
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As above(Appeal) |
- What is the percentage of action against over all complaints?
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87% for 2007 |
- What is the percentage of satisfaction by complainants?
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No reply under 2(f) of RTI act |
- How many complaints have PGC received against any specific official in the RCS office (i.e. Mr. G S Meena and Mr. Handu Baa)?
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The information is not readily available and not required to be maintained |
- What is the status of such complaints as on 30/11/07?
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As in view of above |
- What are the criteria for Member of PGC ?
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LG Office/AR Dept: provide by AR Dept |
- How does integrity of Member of PGC before appointment is measured?
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LG office / AR Dept: Provided by AR Dept. However the INTEGRITY matter is not disclosed ?? |
- Have PGC taken any action against any officials?
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NO |
- If so please provide the name of the officials against whom action taken since 1997 through PGC website.
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In view of above no reply |
- What was the maximum punishment that PGC given to an official?
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In view of above |
- Have any review of PGC done in the past by Govt or any institution?
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No review |
- How Many cases of "Suo Moto" conginanze by its own (PGC) without any complaints based on news paper or media reports/verbal reporting ?
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ONLY 8 |
- Please provide list such cases taken tilldate through PGC website?
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List provided |
- Please provide status of such case through PGC website
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Status not provide due non availability of technical staff |
- How Many appeals were received by PGC till 30/11/07 on RTI matters?
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24 1st Appeal and 1 2nd appeal |
- What is the percentage of information provided after the appeals?
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100% |
- How many case of Acts of Omission reported to PGC till date?
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No data is required to be maintained by PGC under the resolution vide which this office has been set up |
- How many case of Acts of Commission reported to PGC till date?
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-do- |
- How many case of Acts of Inaction reported to PGC till date?
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-do- |
- How many case of Acts of harassment to public reported to PGC till date?
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-do- |
- How many case of Acts of Corruption reported to PGC till date?
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-do- |
- How many case of Abuse of Power reported to PGC till date?
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Nil |
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What is the role of Department of Administrative Reforms (DAR)of NCT Delhi with PGC?
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Only administrative |
- Have DAR given any instructions or guidelines to PGC?
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NO |
- Have DAR interfere in any of the decision of the PGC? Or its day today functions?
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No
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- Have PGC published its Annual Reports on its website?
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No |
- If the same is not published through website, please provide reason for the same?
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In view of above NO REPLY (APPEAL To be filed) |
- Appointment of PGC Chairman and Members through what procedure?
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Pertain to LG office: LG office forward the same to GAD/AR. Reply from GAD IS NOT AWARE OF THE PROCEDURE, CRITERIA, CONDITION etc. AR Department reply that Question No. 42 and 43 pertain to PGC
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- If no procedure, please provide reason for the same.
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Pertain to AR and LG office: while LG office forwaded to GAD/AR and Gad denied of any info and AR forward back to PGC : NO INFORMATION received from PGC. |
- How many suggestion letters/recommendations to various govt department were given by PGC. If so please provide the details through PGC website.
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92 ( RTI Act 2001) |
- How many systemic changes suggested to Govt by PGC ?
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21 (Rti act 2001) |
- Please provide the list and details of the same thgrough PGC Website
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Same as a46 above (Appeal tobe filed) |
- What is the status of Pending complaints shown on (Table 1) http://pgc.delhigovt.nic.in/Public_Grievances_Commission_Booklet.pdf
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All have been disposed off |
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What specific action have PGC taken or recommended to govt on RCS major issues as mentioned in above ref document page no. 10(point no.11)
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Table only broadly highlighted some of the major areas agains complaint generally received against particular dept. spefific action is suggested only on case to case basis. |
- Since there is specific mention of RCS INACTION on mismanagement of societies. What action have PGC taken against RCS till date? Please provide name of the officials whom the PGC taken in RCS office?
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Action suggestedby PGc TO rcs canot be generalized. It is taken up on case to case basis ( |
- How PGC is follow-up on its recommendations and orders are implemented or not?
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Follow-up only if the complainant brought to the notice of PGC |
- If so please provide list of the same through PGC website.
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No such date is required to be maintained (APPEAL) |
- If no implementation of its order taken place what action is taken by PGC.
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It is highlighted in the annual report |
- If such case exist please provide list of the same?
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Cannot be provided, as it is a part of AnnualReport, which as not been tabled before Vidhan Sabha |
- The above ref booklet also reports that Online registred complaints are issued Online Notice. If so please provide list of complaints which were issued notice online(through email?)
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Same as 52, letters sent by post |
- If no online(email notice) send, please provide reasons for the same ?
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Not implemented due to technical staff. |
- How many cases were put on hearing on 31/7/07 By PGC member Mr. Kain and what is the status of each complaints as on 30/11/07?
Have any official found guilty in the hearing in any of the complaints handled on this date?
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11 cases of RCS. All the cases are presently being heard in the commission. No information can be provided till the final disposal of the cases. |
- Please provide reasons for the PGC website shows the following message (status) on my complaint?
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NOT UPDATED due to short of TECHNICAL STAFF. |